The Museum is Disability Confident and welcomes visitors with mobility and sensory restrictions. We hold regular Noise Off mornings every month when sound effects in the Museum will be turned off, or down, so that visitors that may have sensory processing issues can explore in a quieter environment. Our booking system will also ensure that the Museum isn't crowded on these mornings.
Disabled Parking/Wheelchair Access
We have free disabled parking spaces adjacent to the Museum entrance and all parts of the Museum are fully wheelchair accessible (we also have a wheelchair that can be borrowed by visitors if required).
The Museum has two accessible toilets. Carers and wheelchair pushers are admitted free of charge.
Special dietary requirements can also be catered for in the Apache Cafe.
Baby Change Facilities
Baby changing facilities are available.
Guide dogs registered with the International Guide Dog Federation (IGDF) and with an Assistance Dogs UK (ADUK) ID book are welcome in the Museum and water can be provided from our Apache Café.
Assistance Dogs (including Emotional Support Dogs)
We understand that some visitors to the Museum will require the support of an assistance or emotional support dog and we are happy to admit appropriately trained dogs into the Museum. Assistance dogs registered with Assistance Dogs International (ADI) or Assistance Dogs UK (ADUK) are always welcome if visitors can show Museum staff an appropriate ID book.
If your assistance or emotional support dog is not registered with ADI or ADUK, please contact us in advance of your planned visit with documentary evidence confirming that your dog has been trained by a recognised trainer.
Two Ticks Employer
We are proud to be a Two Ticks employer and are always happy to receive comments and feedback from visitors. Please email our Curator on firstname.lastname@example.org or call 01264 781086 if you would like any further information.
To download a copy of our Museum map click here.
If you would like to learn more about the Museum before visiting then please click on our Visual Guide to the Museum where you will find a detailed description of the Museum floor and facilities, or, alternatively, you can read our Accessibility Statement.